» Published on Wed, 29 Mar 2023 08:55:00 +0000

• Update

  We have restored access to the platform, and will continue to monitor services to ensure everything is functioning correctly.

  » Updated Wed, 29 Mar 2023 12:40:00 +0000

• Update

  We have completed the restore of the database and we are running final checks. We expect to be back online shortly.

  » Updated Wed, 29 Mar 2023 11:35:00 +0000

• Update

  We are working with our provider (AWS) to restore the database. The restore is now in progress.

  » Updated Wed, 29 Mar 2023 10:50:00 +0000

• Update

  The team have identified the root cause, which is a failure in one of our underlying databases. We have escalated this with our provider (AWS) and continue to attempt to recover.

  » Updated Wed, 29 Mar 2023 09:25:00 +0000

• Investigating

  Our alerting system highlighted that the dashboard became inaccessible. The tech teams are investigating the Root Cause

  » Updated Wed, 29 Mar 2023 08:59:00 +0000