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AWS Outage

» Published on Mon, 20 Oct 2025 07:52:00 +0000

  • Resolved

    AWS has confirmed that everything is operational again. Xtremepush has verified that all platform services are working properly.

    » Updated Tue, 21 Oct 2025 09:53:00 +0000
  • Update

    We are seeing intermittent network issues on the US Dashboard and API endpoints. AWS are working to mitigate these ongoing network issues.

    » Updated Mon, 20 Oct 2025 16:20:00 +0000
  • Update

    Workflows and Free 2 Play games are impacted again due to further degradations in service on the AWS side.

    The latest update from AWS: "We have narrowed down the source of the network connectivity issues that impacted AWS Services. The root cause is an underlying internal subsystem responsible for monitoring the health of our network load balancers. We are throttling requests for new EC2 instance launches to aid recovery and actively working on mitigations."

    » Updated Mon, 20 Oct 2025 15:49:00 +0000
  • Update

    Workflows and Free 2 Play games are functioning as expected. AWS has restored most services in the us-east-1 region but we are continuing to monitor their progress with restoring the EC2 service in particular. The degradation in this service is affecting our ability to scale the platform normally in response to load.

    » Updated Mon, 20 Oct 2025 12:42:00 +0000
  • Update

    -- Most recent update from AWS -- We continue to observe recovery across most of the affected AWS Services. We can confirm global services and features that rely on US-EAST-1 have also recovered. We continue to work towards full resolution and will provide updates as we have more information to share.

    » Updated Mon, 20 Oct 2025 10:25:00 +0000
  • Update

    We are seeing improvement in workflows and free 2 play games.

    » Updated Mon, 20 Oct 2025 09:40:00 +0000
  • Update

    We are seeing increased latency to on our API endpoints.

    » Updated Mon, 20 Oct 2025 08:49:00 +0000
  • Update

    Services currently impacted, workflows & free 2 play games.

    We have restored access to the US dashboard.

    » Updated Mon, 20 Oct 2025 08:48:00 +0000
  • Update

    We are continuing to monitor the situation.

    https://health.aws.amazon.com/health/status

    » Updated Mon, 20 Oct 2025 08:09:00 +0000
  • Investigating

    AWS are having a substantial multi-service outage in the US https://health.aws.amazon.com/health/status

    This is having a knock on impact affecting multiple XP services. We're working with AWS to get more information currently, and will update this status page with more information when we have it.

    » Updated Mon, 20 Oct 2025 07:52:00 +0000

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