» Published on Thu, 08 Jan 2026 13:33:00 +0000

• Resolved

  The campaign send backlog has fully cleared and all new triggered campaigns are continuing to send promptly.

  » Updated Thu, 08 Jan 2026 15:33:00 +0000

• Update

  The team identified the issue causing the delays and have resolved this. New jobs are being processed as expected as of 14:07 (UTC). There is a backlog of campaigns that are being processed in parallel too. We will update again shortly when this has cleared out completely.

  » Updated Thu, 08 Jan 2026 14:31:00 +0000

• Investigating

  We are seeing a delay with our triggered campaigns, our engineers are investigating the root cause

  » Updated Thu, 08 Jan 2026 13:33:00 +0000