» Published on Sun, 09 Jul 2023 04:30:00 +0000

• Update

  Maintenance has now been completed.

  » Updated Sun, 09 Jul 2023 10:30:00 +0000

• Update

  Our final changes are being applied. There will be approximately 10-15minutes where the platform will be unavailable, before coming back online.

  » Updated Sun, 09 Jul 2023 09:56:00 +0000

• Update

  The maintenance is taking longer than anticipated but we expect to be back to normal service at 11:30 UTC

  Currently only imports and analytics are affected - and are being queued until after the upgrades are completed.

  » Updated Sun, 09 Jul 2023 10:16:00 +0000

• Update

  Device and profile imports and updates have now been paused as part of the scheduled upgrade. They will be processed after the maintenance window is completed.

  » Updated Sun, 09 Jul 2023 06:23:00 +0000

• Update

  The processing of analytics workloads (clicks, opens, etc.) has now been paused as part of the scheduled upgrade. All analytics will be fully processed after the maintenance window is completed.

  » Updated Sun, 09 Jul 2023 01:46:00 +0000

• Scheduled

  To ensure the highest security and performance levels of the platform, we will be performing a scheduled database upgrade on our EU database cluster. Projects on the US cluster are unaffected.

  Due to this essential maintenance work, there will be periods of service interruption between 04:30 and 11:30 UTC on Sunday the 9th July.

  Our team will provide regular updates on progress on our Status Page, and you can contact our Support or Account Management team for further updates.

  » Updated Wed, 28 Jun 2023 22:00:00 +0000