» View Event Details | Created
Post-Mortem
The issue with the job distribution had minimal impact on most campaign sends, causing a short delay which was recovered once full service was restored.
Some customers experienced issues triggering campaigns, shown as errors for trigger API requests.
Posted:
» View Event Details | Created
Resolved
The operations team have restored the ability to modify profile attributes, now that the underlying issue in data storage has been mitigated, so data resilience is not compromised.
There has been no effect to data stored in the platform, and the team are continuing to closely monitor the behaviour of profile attributes.
Thanks for your patience and understanding for this unusual step, while this was being resolved.
Posted:
